Privacy Policy
Last updated: February 2025
1. Introduction
ErgoClean Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ergoclean.ca or use our commercial cleaning services in the Toronto and Greater Toronto Area.
2. Information We Collect
We may collect information that you provide directly to us, including:
- Name, business name, and contact information (email, phone, address)
- Information you submit when requesting a quote or contacting us
- Service preferences and scheduling details
- Payment and billing information when you engage our services
We may also automatically collect certain information when you visit our website, such as IP address, browser type, and pages visited, through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process quotes and respond to your inquiries
- Send service-related communications and updates
- Comply with legal obligations and protect our rights
- Analyze website usage to improve user experience
4. Information Sharing
We do not sell your personal information. We may share your information only with trusted service providers who assist us in operating our business (e.g., payment processors, scheduling tools) or when required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to withdraw consent. To exercise these rights, please contact us at info@ergoclean.ca or call (416) 834-3398.
7. Contact Us
If you have questions about this Privacy Policy, please contact ErgoClean at info@ergoclean.ca or (416) 834-3398.