Canadian privacy legislation defines personal information broadly as information about “an identifiable individual” or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, e-mail address, and birth date. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, occupation, and background.
For example, we sometimes ask our subscribers to complete surveys in order to get a better sense of who they are and what topics may be of interest to them. Finally, from time to time, we may acquire demographic and other information about you (e.g. your occupation and interests) in order to serve you better.
We collect your personal information to provide you with helpful, relevant information through our sites and emails.
We may disclose your personal information to our affiliates and to the following third parties in the following circumstances:
(a) Disclosure to Service Providers
We may disclose your personal information to other companies that provide services on our behalf, including our software developers (including website developers and hosts), data processing providers, document management providers, and office services providers. We will only provide those companies with the information they need to deliver the service(s) contracted for and we will ensure that they enter into agreements with us to protect the personal information that they receive.
(b) Law Enforcement and Legal Disclosure
Ergo Clean may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Ergo Clean has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to Ergo Clean’s legal counsel.
If you would prefer for us NOT to share your information as described above, simply inform us (see “Contact Us” below).
At Ergo Clean, we want you to be able to maintain control over how we use your personal information. In particular:
You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the service(s) or information you requested (see “Contact Us” below).
E-mail communications will always include an identification of the sender and an “Unsubscribe” option.
Your personal information is stored in secured locations and on servers controlled by Ergo Clean, located either at our offices or at the offices of our service providers. For access to your personal information, please contact us using the contact information in the “Contact Us” section below.
Upon a written request, subject to certain exceptions, Ergo Clean will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Chief Privacy Officer, using the contact information in the “Contact Us” section below. If Ergo Clean determines not to provide you access to your personal information, we will provide an explanation.
Individuals may request the correction of their personal information, and Ergo Clean will make the necessary correction(s).
For your convenience, search functions are provided on our website. We keep logs of the words searched to learn more about what kind of information our visitors are seeking, and thus improve our services.
As you browse Ergoclean.ca, advertising cookies will be placed on your computer so that we can understand what you are interested in.